LEGAL
Legal notice (Japan)
| Seller | SHOKEI Inc. |
|---|---|
| Person in charge | Sota Inui |
| Address | 〒112-0013 東京都文京区音羽1丁目2-5 菱和パレス音羽101 |
| Phone | 070-8940-6205（受付時間 10:00〜18:00） |
| shokei.260701@gmail.com | |
| Price | Shown on each work page (tax included). For “price on request” works we send an estimate after your order. Auction works: the winning bid |
| Additional charges | Shipping (flat ¥1,100 within Japan; overseas a flat fee by region shown at checkout; works over ¥300,000 ship by dedicated insured courier at the same fee). Bank transfer fees paid by the customer. Import duties, taxes and customs fees for overseas delivery paid by the recipient |
| Payment | Credit card, Apple Pay, Google Pay (via Square; we do not store card details) / bank transfer (in advance, Japan only). Overseas delivery: card only, charged in JPY |
| Payment timing | Card: at order / bank transfer: within 7 days of our notice / auction: by card within 48 hours of winning |
| Where the money goes | We hold the payment and pay the maker after you confirm receipt (automatic 21 days after shipping) |
| Delivery timing | In stock: ships within 2 business days of payment / made to order: ships after the lead time stated on the work page |
| Returns | Unused in-stock items within 7 days of arrival. Made-to-order, one-of-a-kind and personalised items cannot be returned. See the guide |
| Defective items | Contact us within 48 hours of arrival. We exchange or refund at our cost |
| About the sellers | We list works with each maker’s consent and handle orders, payment and customer service. Makers make and ship the works |
| About the app | Purchases via the iOS/Android app are subject to this notice and the same terms |